The Property Ombudsman Limited
The Property Ombudsman is not subject to the Freedom of Information Act 2000.

Previously called the Ombudsman for Estate Agents (OEA).  All estate agents are required to register with an Estate Agents Redress Scheme that has been approved by the Office of Fair Trading (OFT) and which investigates complaints against estate agents. The Property Ombudsman's scheme is one of only two schemes approved by the OFT, the other approved scheme being the other being The Ombudsman Service Limited.