Electricity North West Limited
The Information Commissioner has written to WhatDoTheyKnow.com specifically in relation to Electricity North West Limited (“ENWL”), who appear to have set up their email system to automatically bounce/reject requests, to say: "I would urge you to inform your users of their individual right to complain to the Commissioner particularly when no response is received to a request for information."  The Commissioner's case reference is IC-105592-F9X0. 


The Commissioner has informed the WhatDoTheyKnow.com team that managers at the Commissioner's office will contact ENWL to remind it of its obligations under the Environmental Information Regulations.



Electricity North West is an electricity distribution network operator covering the North West of England.

Electricity distributors are not subject to FOI; however, they are required to answer requests made under the Environmental Information Regulations. These rights derive from a judgment in the Fish Legal case and decisions made by the Information Commissioner in respect of an electricity DNO and a gas distributor.

You should not use our service to contact this body with any customer service enquiries - find out why.