Optivo
Optivo was founded in May 2017, following the merger of two housing associations - AmicusHorizon and Viridian.


A charitable organisation, they state: "Although not covered by the Freedom of Information Act 2000, we want to work in an open way. We will charge £10 to provide the information. No charge will be made to residents for a copy of the fire risk assessment of their block of flats.


Requests for information means business information. It does not include requests from residents about their tenancy or home which are covered by service standards to residents. Requests for business information can be made to;


The Company Secretary, Optivo
Governance Department,
Grosvenor House, 125 High Street,
Croydon, CRO 9XP


Optivo will decide whether to provide the information or not. If we are not going to supply the information, the enquirer will be informed within 20 working days of receiving the request. We will give the reason, which will usually be due to data protection; business / commercial confidentiality or we consider the request is not reasonable." This authority is not subject to the Freedom of Information Act, but answers requests for information voluntarily. Whether a Housing Association in England is subject to the Freedom of Information Act 2000 depends on whether it is wholly owned by public bodies.  According to a Housing Corporation statement on accessing information:

 "You can also write to housing associations. Most try to be as open as possible and will provide you with information when they are able. The Housing Corporation requires housing associations to be accessible, accountable and transparent to residents and other stakeholders. The National Housing Federation Code of Governance states that associations should operate in an open and accountable manner by generally making information about their work available to their residents, local communities and other stakeholders." [1] 



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