Epsom and St Helier University Hospitals NHS Trust
Looking for access to your health record?

⛔️ You can't get copies of your health records using WhatDoTheyKnow – find out why.
💁 How to access your health records

You'll be able to find contact details for the team that deals with this on the organisation's website – this is usually a Health Records or Data Protection team. If you need help, the Information Commissioner's Office have some helpful guidance. Requests sent via WhatDoTheyKnow are valid. There is no need to re-send them via a public body's web-form.

We at WhatDoTheyKnow are concerned about requests being refused on the grounds they have been made by email, rather than, for example, via a public body's website. Requests in writing are valid, no matter how they are sent to a public body (see the Information Commissioner's guidance on making valid requests).

We are tracking occurrences of this issue, and encourage you to let us know about further examples.