Financial Regulators Complaints Commissioner
Previously known as the Office of the Financial Services Complaints Commissioner. 


The Commissioner’s role is to review independently complaints about the actions or inactions of the UK’s current financial services regulators, the Financial Conduct Authority, the Prudential Regulation Authority and the Bank of England (but only in respect of its oversight of the banking clearing houses and payment schemes).


The Office is headed by the Complaints Commissioner (the Commissioner) who is a statutory appointment required under the Financial Services Act 2012.

The Office of the Complaints Commissioner (and the Commissioner) appear not to be subject to the Freedom of Information Act, we list them here as we think they should be.