London North Eastern Railway Limited
London North Eastern Railway Limited is the operator of LNER services on the East Coast Main Line.LNER is a wholly owned subsidiary of DFT OLR Holdings Limited (DOHL), a government owned rail operator of "last resort". 


        📢 You might not need to make a request! LNER proactively releases a variety of information using WhatDoTheyKnow, so you might not need to make a request for common things such as train diagrams, announcements, and "The Knowledge".


All of the information proactively released is contained in one place (click here) - so please do have a look to see if your query has already been answered.The WhatDoTheyKnow team have also collated some frequent requests which you might find helpful.
You should not use our service to contact this body with any customer service enquiries - find out why.

From 24 June 2018 the InterCity East Coast franchise, is to be run by LNER [1], with a 3-year extension being granted in 2020 [2]

The company has had previous names including DFT OLR1 LIMITED (16 Jul 2016 - 14 Feb 2018), GW RAILWAY LIMITED (18 Jun 2013 - 16 Jul 2016) and STRUTTON RAIL LIMITED (07 Feb 2003 - 18 Jun 2013).  🚦We're being held at a signal
Rail puns aside - LNER have made us aware that some requests don't seem to be reaching them. They are working with their IT department to resolve this - but in the meantime, if you encounter any problems, please contact the WhatDoTheyKnow team for assistance.