questionText: To ask the Secretary of State for Work and Pensions, what steps her Department is taking to ensure that Employment and Support Allowance claimants do not (a) lose entitlement or (b) face delays in the processing of their claim due to technical failures du
answerText: The department is committed to delivering health assessments that are accessible, efficient, and represent value for money. Video assessments, including those delivered by Ingeus, form part of a modernised service designed to improve flexibility and claim...
heading: Work Capability Assessment: Video Conferencing