questionText: To ask the Secretary of State for Work and Pensions, what assessment he has made of the impact of phone-based applications for Personal Independence Payment on people with energy-impaired illnesses.
answerText: We recognise that even short calls can be stressful or difficult for some claimants with certain types of conditions. We therefore offer a number of alternatives: We can issue a clerical form, known as a PIP1, which claimants can complete and return by po...
heading: Personal Independence Payment: Telephone Services