questionText: To ask the Secretary of State for the Home Department, what has been the average time taken to respond to public inquiries by her Department in each of the last five years; and whether she plans to introduce measures to improve this.
answerText: No average time is measured although we have a target to respond to all public correspondence on policy matters within 20 working days. Performance against that target over the last five years is:2018/1982%2019/2087%2020/2174%2021/2272%2022/2385% The most...
heading: Home Office: Correspondence