questionText: To ask the Secretary of State for Energy Security and Net Zero, what assessment she has made of the adequacy of Time and Trouble Awards issued by the Energy Ombudsman.
answerText: The Department has not made an assessment of the adequacy of Time and Trouble Awards issued by the Energy Ombudsman. The Energy Ombudsman is an independent, not for profit company appointed by Ofgem as the alternative dispute resolution (ADR) body for the...
heading: Energy Ombudsman