questionText: To ask the Secretary of State for Transport, what data her Department holds on the (a) number and (b) total sum of compensation payments made to passengers by each railway franchise in each of the last 10 years.
answerText: Statistics on the number of delay compensation claims made by passengers to each railway franchise is published by the Office of Rail and Road (ORR) and may be found online at: https://dataportal.orr.gov.uk/statistics/passenger-experience/delay-compensati...
heading: Railways: Compensation