questionText: To ask the Secretary of State for Transport, what steps she is taking to ensure that accredited rail retailers offer standardised and automated Delay Repay compensation directly to passengers; and what assessment she has made of the potential merits of do
answerText: Passengers can currently claim delay repay by applying directly to the train operator they travelled with. Through delivering Great British Railways (GBR), the Government is committed to improving the passenger experience. As set out in the recently intro...
heading: Railways: Compensation