questionText: To ask the Secretary of State for Science, Innovation and Technology, whether he has made a recent assessment of the potential merits of reviewing the Communications Ombudsman's powers to increase the accountability of telecommunications providers.
answerText: The Communications Ombudsman is one of two Alternative Dispute Resolution (ADR) schemes accredited by Ofcom, the independent regulator of services, in the telecoms sector. Ofcom launched a review of ADR in November 2023 which examines the extent to which ...
heading: Communications Ombudsman: Powers