questionText: To ask the Secretary of State for Work and Pensions, what steps she is taking to ensure that staff administering Disability Living Allowance claims provide claimants with a complete understanding of the benefits they are entitled to receive.
answerText: All Disability Living Allowance (DLA) staff receive extensive training in the DLA customer journey and have an awareness of other benefits. When claiming Disability Living Allowance, a detailed notification and an additional leaflet are also issued to the...
heading: Disability Living Allowance