questionText: To ask the Secretary of State for Work and Pensions, what steps his Department is taking to help reduce the number of (a) mandatory reconsiderations of and (b) appeals made by people claiming Universal Credit.
answerText: The department’s aim is to make the right decision as early as possible in the claim journey. We have made improvements to the decision-making process at both the first decision and the Mandatory Reconsideration stage, giving Decision Makers additional ti...
heading: Universal Credit: Appeals