questionText: To ask the Secretary of State for Work and Pensions, what steps her Department is taking to prevent incorrect reductions in benefits due to automatic system sweeps that apply data errors without prior human verification; and what assessment she has made o
answerText: A claimant who thinks an incorrect assessment has been made can have the assessment reviewed. The number of data errors is very small. Fewer than 1% of Real Time Information (RTI) disputes processed are upheld in the customer’s favour. Where system change...
heading: Social Security Benefits: Maladministration