questionText: To ask the Secretary of State for Science, Innovation and Technology, what assessment Ofcom has made of the (a) fairness and (b) transparency of in-term price increases in mobile phone and broadband contracts.
answerText: In 2023, Ofcom reviewed inflation-linked price rises. Ofcom found that while many broadband and mobile customers were on contracts subject to inflation-linked price rises, awareness and understanding of these terms were very low. Therefore, in December 20...
heading: Broadband and Mobile Phones: Contracts