questionText: To ask the Secretary of State for Justice, what recent assessment she has made of the effectiveness of the Court of Protection's communications; and whether she has had discussions with them on improving their application processes.
answerText: The central office for the Court of Protection installed a new telephone system on 29 April 2024. This has helped the court to monitor demand and move resource to address peak call times as well as using the interactive voice response technology to direct...
heading: Court of Protection