questionText: To ask the Secretary of State for Work and Pensions, what quality assurance mechanisms are in place to ensure consistent decision-making across Access to Work caseworkers.
answerText: Access to Work has a range of quality assurance processes in place to ensure consistency in decision-making. These include: Standardised Guidance and Training. All case managers and caseworkers follow the same guidance and receive comprehensive training t...
heading: Access to Work Programme