questionText: To ask the Secretary of State for Science, Innovation and Technology, what steps her Department is taking to ensure that broadband and mobile providers do not disadvantage existing customers compared with new customers when setting contract prices.
answerText: Government works closely with Ofcom to ensure fairness in telecoms pricing. A range of measures have been implemented, for example, since 2020 Ofcom has required providers to issue end-of–contract notifications. These alert customers when their contract/d...
heading: Broadband and Mobile Phones: Contracts