questionText: To ask the Secretary of State for Transport, what mechanisms will her Department put in place to ensure operational decisions taken by Great British Railways are accountable to passengers.
answerText: GBR will be held to account for railway performance and customer experience.There will be a powerful voice for passengers, the Passenger Watchdog, which will independently monitor passenger experience, advocate for passengers and monitor GBR and other ope...
heading: Great British Railways: Accountability