questionText: To ask the Secretary of State for the Home Department, what his Department's average response time to correspondence from hon. Members was in the latest period for which that data is available.
answerText: The Home Office has a service standard to respond to 95% of Members’ correspondence within 20 days.The most recent customer service operations data are published at:www.gov.uk/government/publications/customer-service-operations-data-q3-2023 and show that ...
heading: Home Office: Correspondence