questionText: To ask the Secretary of State for Work and Pensions, what steps his Department is taking to improve Child Maintenance Service (a) communication with service users, (b) maintenance calculations and (c) handling of arrears.
answerText: Communications &amp; Our Digital ServiceThrough the Service Modernisation Programme, the CMS are ensuring customers have a greater choice of how they communicate access our service. The CMS has made improvements to customer communications, through more us...
heading: Child Maintenance Service: Standards