questionText: To ask the Secretary of State for Work and Pensions, how many and what proportion of Universal Credit claimants have a note on their record saying that an interpreter is required when her Department contacts them.
answerText: Currently, we do not collect structured data on customers who need an interpreter within UC. However, we know of the 43,203,214 calls the department received last year that 865,299 needed an interpreter which is around 2%. The data shown is unpublished ma...
heading: Universal Credit: Interpreters