questionText: To ask the Secretary of State for Transport, what assessment she has made of the (a) quality and (b) timeliness of DVLA communications with medical driving licence applicants; and whether the DVLA is taking steps to improve the quality of its (i) updates to applicants and (ii) plain-English correspondence.
answerText: The Driver and Vehicle Licensing Agency (DVLA) aims to process all applications as quickly as possible. Driving licence applications where a medical condition(s) must be investigated before a licence can take longer. This is because the DVLA is often reli...
heading: Driving Licences: Applications