questionText: To ask the Secretary of State for Health and Social Care, what steps he is taking to support NHS trusts to help tackle the root causes of recurring complaints.
answerText: The National Health Service should listen to, learn from, and act on issues that are raised in complaints to ensure services continually improve and that when things go wrong, problems are addressed and not repeated.To support good complaint handling, the...
heading: Chronic Illnesses: Health Services