questionText: To ask the Secretary of State for Work and Pensions, whether the Child Maintenance Service sends template letters to clients stating that a call was attempted in cases where no call was made.
answerText: The Child Maintenance Service (CMS) uses standard letter templates for efficiency, including references to attempted contact, but these are intended to reflect activity recorded on a case. If a letter indicates an attempted call, this should be based on a...
heading: Child Maintenance Service