questionText: To ask the Chancellor of the Exchequer, whether the forbearance obligations on mortgage lenders under the Financial Conduct Authority's Mortgages and Home Finance: Conduct of Business sourcebook, in particular the duty to consider appropriate forbearance for borrowers in financial difficulty, apply independently of and continue beyond the six-month support options introduced under the Mortgage Charter; and what assessment the Government has made of the consistency with which those obligations are applied by lenders to borrowers who have exhausted Mortgage Charter support.
answerText: There are significant measures in place to protect vulnerable mortgage borrowers. Financial Conduct Authority (FCA) rules require lenders to engage individually with their customers who are struggling or who are worried about their payments to order to pr...
heading: Mortgages