questionText: To ask the Secretary of State for Housing, Communities and Local Government, whether his Department has undertaken analysis of user experience differences between insured and custodial tenancy deposit schemes, including on (a) awareness of dispute rights and (b) ease of navigating end-of-tenancy processes.
answerText: My Department engages regularly with stakeholders to discuss the operation and efficacy of the Tenancy Deposit Protection (TDP) system. This engagement includes gathering information about the difference in service quality between the two types of TDP sch...
heading: Tenancy Deposit Schemes