questionText: To ask the Secretary of State for Transport, how many formal complaints relating to accessibility or communication barriers at DVLA have been received in the last three years; and what steps are being taken to help improve accessibility for vulnerable or disabled users.
answerText: Information on the number of formal complaints relating to accessibility or communication barriers at the Driver and Vehicle Licensing Agency (DVLA) over the last three years is not readily available. The DVLA offers a variety of reasonable adjustments to...
heading: Driver and Vehicle Licensing Agency: Disability