questionText: To ask the Secretary of State for Work and Pensions, what steps she is taking to ensure adequate resources to support the surge in applications for pension credit.
answerText: Prior to the Winter Fuel announcement, Retirement Services Directorate (RSD) had 352 Full Time Equivalent (FTE) staff deployed on Pension Credit claims. Since the announcement, a deployment plan has been agreed to deploy an additional 537 FTE into RSD to ...
heading: Pension Credit: Take-up