questionText: To ask the Secretary of State for Business and Trade, what assessment his Department has made of the adequacy of Ofcom customer protection regulations against poor delivery services from couriers such as Evri.
answerText: I am clear that some delivery companies need to do more to meet the rightful expectations of customers.Ofcom is the regulator for the postal sector and is operationally independent.Ofcom has recognised the growing concern about the performance of delivery...
heading: Courier Services: Standards