questionText: To ask the Secretary of State for Work and Pensions, whether his department has made an assessment of the potential merits of delivering the Synergy payroll service in-house.
answerText: Bringing Business Process Services in-house was considered as part of the 2020/21 delivery options assessment for Synergy, which concluded that maintaining an outsourced model offered the best value for money. Cabinet Office and Treasury controls on civil...
heading: Department for Work and Pensions: Capita