questionText: To ask the Secretary of State for Work and Pensions, whether she plans to enable supporters of vulnerable claimants to contact Jobcentres by telephone.
answerText: Universal Credit is a digital-first service, but it is not digital-only. Support is available by telephone and face to face where appropriate, including for vulnerable claimants or those who cannot access digital services. Claimants can opt to make and ma...
heading: Social Security Benefits