questionText: To ask the Secretary of State for Transport, if her Department will take steps to ensure that measures are put in place during the creation of Great British Railways to ensure that passengers who are less able to access technology are not excluded from (a) purchasing tickets and (b) claiming compensation for delays.
answerText: As modern ticketing and payment methods are rolled out more widely across the railways, operators are expected to continue providing a range of ticket retailing channels to meet the needs of all passengers, including those who do not have access to smartp...
heading: Railways: Compensation and Tickets