questionText: To ask the Secretary of State for Transport, what steps his Department is taking with train operating companies to ensure that planned ticket office closures do not disproportionally affect (a) disabled and (b) elderly passengers.
answerText: When proposing major changes to ticket office opening hours, including closures, train operators were required to take into account the adequacy of the proposed alternatives in relation to the needs of all passengers including those who are disabled, vuln...
heading: Railways: Ticket Offices