questionText: To ask the Attorney General, whether her Department has (a) procedures and (b) notification systems in place for potential errors made by the Government Legal Department (GLD); whether errors by the GLD are recorded; whether financial losses arising from errors made by the GLD are recovered from the GLD; whether processes are in place to ensure that citizens receive redress when there has been a failure to process (i) applications, (ii) court orders and (iii) other maladministration by HM Courts and Tribunals Service; who in her Department is responsible for identifying and recording errors by the GLD; and what records her Department maintains of (A) apologies, (B) payments of compensation and (C) other matters relating to the GLD.
answerText: Where members of the public wish to raise a complaint about the Government Legal Department (GLD) or any of its staff, there is a relevant complaints procedure. Complaints will be investigated in accordance with the GLD complaints policy, which is availab...
heading: Government Legal Department: Standards