questionText: To ask the Secretary of State for Housing, Communities and Local Government, what assessment he has made of the adequacy of the Housing Ombudsman Service's (a) funding, (b) staffing levels and (c) case management capacity for its caseload and adherence to published timescales.
answerText: The Housing Ombudsman is an independent, impartial and free service for social housing residents.My Department remains committed to ensuring it meets its strategic objectives and is delivering value for money.Since 2021 to this year, demand for the Housin...
heading: Housing Ombudsman Service: Standards