questionText: To ask the Secretary of State for Transport, what assessment she has made of the effectiveness of the Driver and Vehicle Standards Agency's complaints procedures for candidates who experience inappropriate behaviour from driving examiners.
answerText: The Driver and Vehicle Standards Agency (DVSA) has a published complaints process which enables driving test candidates to raise concerns about the standard of service they have received, including the behaviour of driving examiners. Complaints about driv...
heading: Driving Tests: Conduct