questionText: To ask the Secretary of State for Business and Trade, what assessment his Department has made of Royal Mail’s failure to meet its Universal Service Obligation delivery targets in each of the past three years.
answerText: The government has been clear that Royal Mail’s service has not been good enough.Ofcom, as the independent regulator, is responsible for assessing Royal Mail’s compliance with Universal Service Obligation delivery targets. Following investigations into Ro...
heading: Royal Mail: Universal Service Obligation