questionText: To ask the Secretary of State for Business and Trade, what recent assessment he has made of the (a) effectiveness (b) adequacy and (c) efficiency of the performance of the Motor Ombudsman in carrying out its functions.
answerText: The Motor Ombudsman is a non-statutory ombudsman, set up as a voluntary scheme by the industry and independent of government.The Motor Ombudsman's activities are documented in their annual reports, complying with the Alternative Dispute Resolution for Con...
heading: Motor Ombudsman: Standards