questionText: To ask the Secretary of State for Business and Trade, if he will make an assessment of the potential merits of bringing forward legislative proposals to cap companies' charges for (a) all customers and (b) the elderly (i) when customers are locked out of their homes, (ii) mechanical failures in the home and (iii) all other domestic emergencies.
answerText: Under the Consumer Rights Act 2015, traders are required to carry out a service with reasonable care and skill, and within reasonable time. Traders must also charge a “reasonable price” for services.Otherwise, the prices businesses charge for a service ar...
heading: Service Industries: Fees and Charges