questionText: To ask the Secretary of State for Work and Pensions, what plans his Department has to review the internal complaints process of the Child Maintenance Service.
answerText: The Child Maintenance Service (CMS), as part of the Department for Work and Pensions, follows the Department’s standard complaints procedure. The CMS regularly reviews complaint data, including insights from the Independent Case Examiner, to identify key ...
heading: Child Maintenance Service: Complaints