questionText: To ask the Secretary of State for Energy Security and Net Zero, what assessment his Department has made of the potential impact of energy suppliers requesting increases to Direct Debit payments from customers who are already in credit on those customers.
answerText: The level of customer credit balances held by energy suppliers is a matter for Ofgem, as the independent regulator. Energy suppliers use credit balances as a way to smooth customer direct debit payments over a year, accounting for seasonal variations in u...
heading: Energy: Billing