questionText: To ask the Chancellor of the Exchequer, whether HMRC may discontinue the use of the Managed Service Provider model beyond the initial proof of value trial.
answerText: HMRC is using Managed Service Providers (MSP) as part of a balanced approach to help it manage peaks and troughs more effectively, drawing on practices already used across other Government Departments (OGDs). This will allow its permanent colleagues to fo...
heading: Revenue and Customs: Staff