questionText: To ask the Secretary of State for Energy Security and Net Zero, what steps his Department is taking to ensure that (a) energy companies correctly bill consumers by default and (b) any billing mistakes are corrected promptly and without significant delay.
answerText: Ofgem, as the independent regulator, is responsible for ensuring good consumer outcomes, including accurate billing by energy companies. The government committed in its manifesto to strengthen the regulator to require higher standards of performance and e...
heading: Energy: Billing