questionText: To ask the Secretary of State for Housing, Communities and Local Government, with reference to the Building Safety Regulator’s (BSR) report entitled Building control approval application data January to March 2026, published on 31 March 2026, what is the BSR’s definition of a complex case; and for what reasons has the complex cases category been created in the January to March 2026 data.
answerText: “Complex Cases” has replaced the term for cases previously referred to as being with an Account Manager. The change in name is representative of the nature of these cases. These cases can include:Large and/or multi-building developmentsCases where the con...
heading: Building Safety Regulator