questionText: To ask the Secretary of State for Work and Pensions, what steps her Department is taking to support claimants of disability allowance who (a) have difficulties with oral communication, (b) have deafness, (c) have learning difficulties and (d) do not own a telephone.
answerText: For hearing and speech impaired customers:DWP utilise the Video Relay Service (VRS) which enables customers to communicate in real time via a British Sign Language (BSL) interpreter using a video connection on an electronic device. There is no need to be ...
heading: Disability Living Allowance