questionText: To ask the Secretary of State for Business and Trade, what enforcement action Ofcom has taken when Royal Mail has failed to meet its service delivery targets in each of the last five years.
answerText: Ministers and officials meet with Ofcom regularly to discuss a range of issues in relation to its role as the regulatory authority for the postal sector. However, as an independent regulator, it is for Ofcom to decide how to respond should Royal Mail fail...
heading: Royal Mail: Standards