questionText: To ask the Secretary of State for Work and Pensions, what actions have been taken in response to recommendations made by the Independent Case Examiner in relation to Child Maintenance Service complaints in each of the last five years.
answerText: The Child Maintenance Service (CMS) have implemented measures in line with the Independent Case Examiner's recommendations in each of the last five years. Actions include strengthening enforcement processes, improving complaint handling procedures, enhanc...
heading: Child Maintenance Service: Complaints