questionText: To ask the Secretary of State for Justice, pursuant to the Answer of 17 March 2025 to Question 36526 on Legal Ombudsman, what steps her Department is taking to (a) identify and (b) resolve complaint cases awaiting investigation for more than four years; and whether the Legal Ombudsman has a procedure for prioritising those cases where delay may cause further harm to the complainant.
answerText: The legal profession in England and Wales, together with its regulators, operate independently of government. The Office for Legal Complaints (OLC) is the independent body responsible for administering the Legal Ombudsman (LeO) Scheme and the Legal Servic...
heading: Legal Ombudsman