questionText: To ask the Secretary of State for Health and Social Care, what steps his Department is taking to (a) improve the quality of administrative tasks within the NHS and (b) reduce the number of people receiving an invitation to an appointment after the date it is supposed to have taken place.
answerText: The Government is putting patients first, making sure they are seen as quickly as possible and have the best possible experience, which includes receiving timely communication and experiencing high quality administration.The Elective Reform Plan, publishe...
heading: NHS: Standards