questionText: To ask the Chancellor of the Exchequer, what steps her Department is taking to ensure the Valuation Office Agency processes cases in a timely manner.
answerText: The VOA is meeting the majority of its performance targets. In the areas where it isn’t, it has robust service recovery plans in place. These include moving staff to where there is the greatest customer demand and upskilling its workforce in a wider range...
heading: Valuation Office Agency