questionText: To ask the Secretary of State for Science, Innovation and Technology, what discussions she had with (a) the Financial Conduct Authority, (b) Ofwat, (c) Ofgem and (d) Ofcom on ensuring (i) services are accessible to residents who are not online and (ii) issues around digital exclusion are consistently embedded in regulator guidance on dealing with vulnerable customers.
answerText: Digital inclusion can transform people’s lives for the better. Families can save money on their groceries and energy bills when they shop online; those looking for work can find better job opportunities and earn more; and people can more easily access the...
heading: Digital Technology: Disadvantaged