questionText: To ask the Secretary of State for Work and Pensions, how many staff are employed to work on the access to work telephone helpline.
answerText: There are currently 131.76 (full time equivalent) colleagues within the Access to Work Service Centre. These are not Case Managers dealing with applications for Access to Work but a separate team that covers telephony, processing claims for reimbursement ...
heading: Access to Work Programme: Telephone Services