questionText: To ask the Secretary of State for Work and Pensions, what steps his Department is taking to reduce the time taken to assign to an investigator a complaint to the Independent Case Examiner.
answerText: The rate at which complaints can be allocated to an investigator is dependent on multiple factors including the volume and complexity of complaints received, as well as available investigative resource. ICE is a demand led service and continues to receive...
heading: Independent Case Examiner