questionText: To ask the Secretary of State for the Home Department, with reference to the transparency data entitled 29 September 2024: Asylum Transformation Programme Accounting Officer Assessment summary, published on 5 June 2025, what her definition is of an outcome focussed customer journey.
answerText: Outcome focussed customer journey’ is terminology used within the Asylum Transformation Programme’s strategic objectives. The objective describes the programmes intent to streamline the end-to-end journey of claimants by delivering a number of interventio...
heading: Asylum