questionText: To ask the Secretary of State for Energy Security and Net Zero, what discussions his Department has had on the potential impact of debit card payments on levels of customer credit balances.
answerText: The level of customer credit balances held by energy suppliers is a matter for Ofgem, as the independent regulator. Energy suppliers use credit balances as a way to smooth customer direct debit payments over a year, accounting for seasonal variations in u...
heading: Energy: Billing