questionText: To ask the Secretary of State for Work and Pensions, what steps his Department is taking to improve the accuracy of automated decision-making tools used in benefit administration.
answerText: The Department uses automated decision-making in some areas, as described in our Personal Information Charter. Customers are told when an automated decision has been made in relation to their case, along with information on the steps they would need to ta...
heading: Social Security Benefits: Artificial Intelligence