questionText: To ask the Secretary of State for Transport, whether her Department has issued guidance on the application of the ‘Act of War’ clause for customers of travel agents and airlines; and whether there are regulatory protections in place to ensure passengers receive appropriate refunds.
answerText: In the UK, Regulation 261/2004 sets out the rights of passengers in the event of cancellations, long delays and denied boarding. Where UK law applies, if a flight is cancelled by the airline, then passengers would be entitled to a choice between a full re...
heading: Airlines and Travel Agents: Armed Conflict