questionText: To ask the Secretary of State for Work and Pensions, whether the Child Maintenance Service's arrears department is (i) office based and (ii) staffed through home working; how many people work for that team; what their response time is; and whether that response time is in line with their service level agreement.
answerText: The Child Maintenance Service (CMS) arrears department operates using a combination of office‑based and hybrid working arrangements. CMS currently offers the opportunity to work a minimum of 60% of time in the office with 40% at home, although staff can c...
heading: Child Maintenance Service