questionText: To ask the Secretary of State for Work and Pensions, what steps his Department is taking to help reduce the time taken to respond to casework queries from Members of Parliament.
answerText: The Department recognises that the recent increase in the volume of MP enquiries, alongside a rise in the complexity of cases requiring more detailed investigation, has contributed to delays in meeting our standard response timescales.To address this, the...
heading: Department for Work and Pensions: Correspondence