questionText: To ask the Secretary of State for Environment, Food and Rural Affairs, what assessment he has made of the potential impact of water companies’ environmental and service performance on water bills.
answerText: Ofwat’s outcome delivery incentives (ODIs) ensure that, where performance commitments are not met, companies must reimburse customers through lower water bills (known as ‘underperformance payments’) in the next financial year. As a result, for the draft d...
heading: Water Charges