questionText: To ask the Secretary of State for Work and Pensions, what communication channels are in place for deaf individuals to contact his department about Personal Independence Payments.
answerText: People who are deaf or hearing impaired can use two ‘real-time’ communication channels to contact DWP to enquire about PIP. They can use Video Relay Service, a third-party text and talk solution. Alternatively, they can use Relay UK, a text relay service ...
heading: Personal Independence Payment: Hearing Impaired