questionText: To ask the Secretary of State for Justice, what the (a) reasons for and (b) outcomes of complaints made through the new independent reporting channel in HMPPS were.
answerText: HM Prison &amp; Probation Service (HMPPS’s) Independent Review, Resolution and Investigation Service (IRRIS), which supersedes the Tackling Unacceptable Behaviour Unit (TUBU), was launched on 26 January 2026. IRRIS continues to deliver all TUBU services: ...
heading: HM Prison and Probation Service: Complaints