questionText: To ask the Attorney General, if she will publish a list of the (a) dates when the case management system experienced its ten longest outages, (b) the number of hours the case management system could not be used on each date and (c) whether each outage was (i) planned or (ii) unplanned between 1 April and 30 September 2023.
answerText: Planned outages are normally scheduled outside the CPS core working hours (Mon-Fri 7am to 7pm and Saturday 8am – 1pm) to minimise impact. The table below sets out:a) Days and dates when the case management system (CMS) experienced its ten longest outages;...
heading: Crown Prosecution Service: ICT