questionText: To ask the Secretary of State for Work and Pensions, whether the MP hotline can be used by hon. Members for raising non-emergency queries about claimants who have been sent housing payment demands as a result of being migrated from ESA to Universal Credit.
answerText: We recognise that for some customers, the transition to Universal Credit can feel complex at the outset. To support individuals during this period, dedicated help is available through our Universal Credit helpline, where colleagues can provide guidance an...
heading: Department for Work and Pensions: Telephone Services