questionText: To ask the Secretary of State for the Home Department, pursuant to the Answer to Question 97331 on Airports: Immigration Controls, for what reason Border Force set queue time service standards at passport control.
answerText: The service standards for wait times at passport control, which Border Force publish against, stem from a Ministerial decision to monitor performance more accurately at the border. A huge amount of work is involved to keep passenger wait times to a minimu...
heading: Immigration Controls: Airports