questionText: To ask the Secretary of State for Science, Innovation and Technology, with reference to her Department’s press release entitled End to surprise phone and broadband bill hikes to help with cost of living, published on 11 February 2026, what steps her Department is taking to increase awareness of social tariffs among eligible households.
answerText: The Telecoms Consumer Charter strengthens protections for customers who may be eligible for social tariffs by securing commitments from major providers to ensure these tariffs are clearly signposted and easy to find in customer communications. This ensure...
heading: Broadband: Social Tariffs