questionText: To ask the Minister for the Cabinet Office, what the average processing time is for the allocation of a civil servant’s death‑in‑service widow and widower's pension after the submission of a valid claim form; and what steps are being taken to improve timescales for finalising payments.
answerText: The Cabinet Office awarded the contract to administer the Civil Service Pension Scheme to Capita in November 2023 under the previous government. The issues and delays facing a number of civil servants and pension scheme members in receiving their pension ...
heading: Civil Servants: Workplace Pensions