questionText: To ask the Secretary of State for Work and Pensions, what recent progress his Department has made on reducing the time taken to provide a substantive response to casework enquiries from Members of Parliament.
answerText: The Department recognises that response times to casework enquiries from Members of Parliament have been impacted by increased volumes and the complexity of cases requiring detailed investigation. To address this, the Department has deployed additional re...
heading: Department for Work and Pensions: Members