questionText: To ask the Secretary of State for Health and Social Care, whether his Department has issued guidance to GP practices on the wording of appointment reminder messages to patients; and what assessment he has made of the potential merits of encouraging practices to use confirmation-based reminders rather than cancellation-based reminders to reduce non-attendance rates.
answerText: General practices are independent businesses that hold contracts with the National Health Service, and each sets its own policies on managing missed appointments to best meet the needs of its local population. We know that many practices already use autom...
heading: General Practitioners