questionText: To ask the Chancellor of the Exchequer, what steps HMRC is taking to improve information-sharing between its fraud investigation and customer service functions in cases involving compromised taxpayer accounts.
answerText: HMRC is establishing the Fraud Prevention Centre (FPC), a multifunctional capability led by HMRC’s Security directorate, to improve coordination between customer service, fraud investigation and security teams when taxpayer accounts are compromised. Throu...
heading: Revenue and Customs: Information Sharing