questionText: To ask the Secretary of State for Transport, how many instances of failed Assisted Travel were recorded on Northern services in the last 12 months.
answerText: No train operators currently record individual instances of failed passenger assists. However, the Office of Rail and Road (ORR) carries out surveys, and its 2024-25 survey showed that 20 per cent of all respondents reported their requests for passenger a...
heading: Northern Trains: Standards