questionText: To ask the Secretary of State for Defence, whether any additional operational capacity has been introduced to address backlogs in War Pension and Armed Forces Compensation Scheme claims following the IT transition.
answerText: The War Pension Scheme (WPS) IT system moved to Compendia Touch (CT) in September 2024. Following digitisation in November 2022, claim volumes rose sharply, creating a backlog as processing slowed. A WPS taskforce, formed in Spring 2025 and bolstered by 1...
heading: Armed Forces Compensation Scheme and War Pensions