questionText: To ask the Secretary of State for Business and Trade, what steps his Department is taking to ensure that postal workers and trade unions are consulted on reforms to the Universal Service Obligation.
answerText: On 10 July this year, Ofcom announced its decision on its review of the universal service obligation. This involved a consultation to which the Communication Workers’ Union (CWU) and Unite CMA responded.The government is aware that Royal Mail's management...
heading: Universal Service Obligation: Reform