questionText: To ask the Secretary of State for Health and Social Care, whether he plans to introduce national service standards for Patient Advice and Liaison Services.
answerText: No assessment has been made of the operation and level of resourcing of Patient Advice and Liaison Services (PALS) across National Health Service trusts. PALS is a free, confidential and independent service providing advice and support to resolve issues a...
heading: Patient Advice and Liaison Services: Standards