questionText: To ask the Secretary of State for Energy Security and Net Zero, what steps his Department is taking to help support households affected by defective (a) retrofit and (b) insulation works carried out under Government schemes.
answerText: Installers under Government schemes must be TrustMark registered and/or Microgeneration Certification Scheme (MCS) certified. TrustMark and MCS offer dispute resolution processes to consumers. Consumers must also be provided with a suitable guarantee. The...
heading: Insulation: Housing