questionText: To ask the Secretary of State for Transport, pursuant to the Answer of 21 November 2025 to Question 90824 on Great British Railways: Disclosure of Information, whether the data published by the Office of Rail and Road will include annual figures on passenger complaints and the number of those complaints resolved.
answerText: The Office of Rail and Road currently publishes the number of complaints closed by train operators on a bi-annual basis. There is no distinction between the number of complaints received and the number resolved. Train operators are obliged to provide cert...
heading: Great British Railways: Disclosure of Information