questionText: To ask the Secretary of State for Environment, Food and Rural Affairs, how her Department scrutinises South East Water’s performance in providing alternative water to vulnerable customers following the loss of water supply.
answerText: The Drinking Water Inspectorate (DWI) regulate water company performance against the Security and Emergency Measures Direction (SEMD), including its requirement for companies to identify and prioritise vulnerable customers. The DWI’s assessment into the s...
heading: South East Water: Standards