questionText: To ask the Secretary of State for Environment, Food and Rural Affairs, whether she has made an assessment of the potential impact of annual re-validation requirements for priority services register customers on retention of vulnerable households; and if she will consider introducing an (a) opt-out and (b) auto-renewal model for customers (i) aged 75+, (ii) on disability benefits and (iii) with clinically significant needs.
answerText: Defra does not regulate the priority services register. Ofwat, as the economic regulator, has made clear in their priority services register guidance that companies should achieve actual contact with 35% of households on their priority services register e...
heading: Water Supply: Housing