questionText: To ask the Minister for the Cabinet Office, what assessment he has made of the adequacy of the performance of the Infected Blood Compensation Authority in dealing with (a) calls and (b) correspondence from potential claimants.
answerText: I am informed that in January, the Infected Blood Compensation Authority handled 709 calls and responded to 832 emails. The Authority is taking the approach of having single points of contact for claimants, and I was pleased to learn how this has fostered...
heading: Infected Blood Compensation Authority: Correspondence and Telephone Services