questionText: To ask the Secretary of State for Health and Social Care, what recent assessment he has made of the level of NHS staff confidence that concerns raised by patients are acted on within NHS organisations.
answerText: The NHS Staff Survey 2025 showed that 69% of staff agree that their organisation acts on concerns raised by patients.We know there is more to do. The 10-Year Health Plan confirmed our intention to reform the National Health Service complaints process, set...
heading: NHS: Complaints