questionText: To ask the Chancellor of the Exchequer, whether she has had discussions with the Financial Conduct Authority on improving guidance for debt purchasers on responding to disclosures of consumer vulnerability.
answerText: The Financial Conduct Authority (FCA) is responsible for the regulation of firms carrying out debt purchasing activities in respect to credit or consumer hire agreements. The FCA expects that these firms treat customers fairly, including those in vulnerab...
heading: Debt Collection