questionText: To ask the Secretary of State for Health and Social Care, what steps he is taking to help ensure those who self-fund their social care have access to appropriate complaints procedures available to them.
answerText: By law, all health and social care services must have a procedure for dealing efficiently with complaints, and anyone who has seen or experienced poor-quality care has the right to complain to the organisation that provided or paid for the care.If an indi...
heading: Social Services: Finance