questionText: To ask the Secretary of State for Health and Social Care, what steps his Department is taking to ensure that (a) elderly and (b) vulnerable patients can telephone their GP surgery for assistance rather than using online or digital services.
answerText: We understand that not all patients can or want to use online services. The GP Contract is clear that patients should always have the option of telephoning or visiting their practice in person, and all online tools must always be provided in addition to, ...
heading: General Practitioners: Internet