questionText: To ask the Secretary of State for Work and Pensions, with reference to the Public Law Project report entitled From pillar to post: barriers to dealing with deductions from Universal Credit, published on 19 September 2024, what steps her Department is taking to improve the accessibility of (a) waivers, (b) suspensions, (c) reductions in the rate of recovery and (d) other forms of discretionary relief from overpayment recovery.
answerText: DWP strives to set affordable and sustainable repayment plans and encourages customers to make contact if they are unable to afford the proposed repayment rate. When a customer makes contact because they are experiencing financial hardship, the rate of re...
heading: Universal Credit: Deductions