questionText: To ask the Secretary of State for Work and Pensions, if he will make it his policy to increase the number and proportion of benefit decisions that include a face-to-face interview with the claimant.
answerText: Many benefits across DWP use interviews or consultations to establish entitlement or eligibility. For example, Universal Credit requires face to face interviews for claimant commitments which impact eligibility, and Personal Independence Payment and the W...
heading: Social Security Benefits: Interviews