questionText: To ask the Secretary of State for Work and Pensions, with reference to universal credit migration, what steps the Department is taking to ensure complaints are resolved within the 25-working-day statutory timeframe, particularly where claimant health is at risk.
answerText: The Department is committed to resolving complaints relating to Move to Universal Credit as quickly and effectively as possible, particularly where a claimant's health or wellbeing may be at risk. Cases involving vulnerability, safeguarding concerns or he...
heading: Universal Credit: Complaints