questionText: To ask the Secretary of State for Defence, what proportion of complaints relating to the War Pension Service and Armed Forces Compensation Scheme were upheld in each of the last three years.
answerText: The dedicated Complaint Resolution Team (CRT) is able to assist with any aspect of the service received during an individual’s War Pension Scheme (WPS) or Armed Forces Compensation Scheme (AFCS) claim. Formal CRT outcomes were not centrally recorded until...
heading: Armed Forces Compensation Scheme and War Pensions