questionText: To ask the Secretary of State for Housing, Communities and Local Government, what performance standards apply to the time taken by the Local Government and Social Care Ombudsman to allocate complaints for assessment.
answerText: The Local Government and Social Care Ombudsman is operationally independent of central government, and the Ombudsman is accountable directly to Parliament for the use of their investigatory powers. The Department does not routinely collect performance inf...
heading: Local Government and Social Care Ombudsman: Complaints