questionText: To ask the Secretary of State for Transport, pursuant to the Answer of 30 March 2026 to Question 122891 on Driving Licences: Medical Records, if she will set out (a) when the DVLA's new casework system will become operational, (b) when updates to its online service will be completed and (c) how many additional staff have been recruited since 4 July 2024 to deal with medical applications and answer telephone calls.
answerText: The Driver and Vehicle Licensing Agency’s (DVLA) new drivers’ medical casework system became fully operational on 27 February 2026. It is expected to deliver significant improvements to the services provided to drivers with medical conditions. The new dri...
heading: Driving Licences: Medical Records