questionText: To ask the Secretary of State for Transport, what proportion of eligible rail journeys currently result in passengers receiving automatic compensation for delays; and what steps she is taking to increase that proportion.
answerText: Ten of the fourteen Department for Transport operators now offer delay repay schemes that provide automated, one-click delay repay, and we are also developing plans to make it even easier and more convenient to claim Delay Repay. Earlier this year, we ann...
heading: Railways: Compensation