questionText: To ask the Secretary of State for Work and Pensions, what steps the Child Maintenance Service is taking to rectify technical errors in its automated billing system that result in paying parents receiving multiple, conflicting requests for different payment amounts within a single billing cycle; and what compensation is available to parents who have overpaid or underpaid as a result of these errors.
answerText: The Child Maintenance Service (CMS) has not identified any errors in our accounting system. For each case CMS maintain a full record of what is owed, what has been paid, and any balances outstanding. It ensures any over- or under-payments are fully reconc...
heading: Child Maintenance Service: Digital Technology