questionText: To ask the Minister for the Cabinet Office, what assessment his Department has made of the performance of Capita as administrator of the Civil Service Pension Scheme; what the current size of the casework and payments backlog is; what steps are being taken to address reported delays, errors and problems with the online pension portal; and how Capita is being held to account to ensure pension payments are made accurately and on time.
answerText: The Cabinet Office awarded the contract to administer the Civil Service Pension Scheme to Capita in November 2023 under the previous government.The issues and delays facing a number of civil servants and pension scheme members in receiving their pension q...
heading: Civil Servants: Workplace Pensions