questionText: To ask the Chancellor of the Exchequer, if he will make an assessment of the consistency of decision-making processes at the (a) Financial Conduct Authority and (b) Financial Ombudsmen Service.
answerText: The Financial Conduct Authority (FCA) and the Financial Ombudsman Service (FOS) are independent non-governmental bodies. Both the FCA and the FOS operate within the framework set by Parliament, and they are directly accountable to Parliament for how they ...
heading: Financial Conduct Authority and Financial Ombudsman Service: Standards