questionText: To ask the Secretary of State for Education, what estimate her Department has made of the average length of time the Student Loans Company takes to refund people who have made an overpayment on their student loan.
answerText: The Student Loans Company (SLC) has a Service Level Agreement of 28 days to make a refund to people who have made an over repayment on their student loan. Based on telephone requests from January to March 2024, the SLC averaged 8 days from the point the r...
heading: Students: Loans