questionText: To ask the Secretary of State for Housing, Communities and Local Government, what steps he is taking to improve the standards and tackle delays in the Housing Ombudsman Service.
answerText: The Housing Ombudsman Service is an independent and impartial body responsible for investigating complaints about social landlords. The Ombudsman is taking steps to improve timeliness and performance, including increasing capacity, strengthening its proce...
heading: Housing Ombudsman Service: Standards