questionText: To ask the Secretary of State for Education, what steps she is taking to ensure academy trusts are subject to local accountability by parents and communities in instances where school policies and complaints procedures fail to resolve concerns.
answerText: Academies are required to have a complaints procedure in place that adheres to Part 7 of the Education (Independent School Standards) Regulations 2014. Where parents or carers have concerns, they should first approach the academy, and it is their responsi...
heading: Academies: Accountability