questionText: To ask the Secretary of State for Housing, Communities and Local Government, what the average waiting time was for cases handled by the Housing Ombudsman in each of the last five years.
answerText: The average waiting time for cases handled by the Housing Ombudsman in each of the last five financial years is:Determined Cases Average Months to Determine2021/22 2,238 52022/23 2,371 62023/24 4,908 112024/25 6,115 72025/26 8,791 8 The current oldest cas...
heading: Housing Ombudsman: Standards