questionText: To ask the Secretary of State for Energy Security and Net Zero, whether he has made an assessment of the potential merits of a single Ombudsman for the retrofit and low carbon home improvements market, to provide homeownersan accessible and independent route to redress.
answerText: We are currently consulting on proposals to strengthen consumer protections for home upgrades delivered through government schemes. This includes proposals for a single complaints and case-management function to oversee remediation processes and outcomes,...
heading: Energy: Housing