questionText: To ask the Secretary of State for Business and Trade, if he will undertake a review of the Consumer Contracts (Information, Cancellations and Additional Charges) Regulations 2013 in relation to the requirement for retailers to refund delivery charges for goods returned within the 14-day cancellation period.
answerText: The department currently has no plans to undertake a review of the Consumer Contracts (Information, Cancellations and Additional Charges) Regulations 2013 (CCRs) as we believe that the current rules balance the interests of businesses and consumers.The CC...
heading: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013