questionText: To ask the Secretary of State for Business and Trade, what safeguards are being put in place to ensure that forthcoming changes to the Universal Service Obligation do not further disadvantage constituents who rely on the timely delivery of essential correspondence, including medical notices and legal documents.
answerText: Ofcom, as the independent regulator, has a statutory duty to secure the provision of a universal service that meets the reasonable needs of users and to consider the impacts of any changes to the Universal Service Obligation. Ofcom conducted extensive res...
heading: Royal Mail: Universal Service Obligation