questionText: To ask the Secretary of State for Science, Innovation and Technology, whether her Department is taking steps to help tackle loyalty penalties for phone and broadband customers.
answerText: As regulator for telecoms, Ofcom has introduced a range of measures to improve transparency and consumer engagement in telecoms markets, including clearer end-of-contract notifications, new rules on in-contract price rises, and the One Touch Switching pro...
heading: Broadband and Mobile Phones: Prices