questionText: To ask the Secretary of State for Work and Pensions, if he will take steps to ensure that all people with hearing loss have access to (a) Relay UK, (b) video calls with captions, (c) a video relay service and (d) in-person transcriptions services when applying for Personal Independence Payment.
answerText: When applying for Personal Independence Payment (PIP) there are two different types of service offer available to claimants who are deaf or hearing impaired. We offer Video Relay Service, a third-party sign and talk solution which allows sign language to ...
heading: Personal Independence Payment: Hearing Impairment