questionText: To ask the Secretary of State for Energy Security and Net Zero, what steps he is taking to help ensure that energy supplier read electricity meter readings are accurately recorded on customer energy accounts.
answerText: It is the role of the independent regulator Ofgem to ensure compliance with Standard Licence Conditions, including condition 21B. I meet regularly with Ofgem to discuss consumer protection issues. To ensure Ofgem’s continuing effectiveness, in December th...
heading: Electricity: Meters