questionText: To ask the Secretary of State for Business and Trade, what steps his Department is taking to ensure that reliance on automated customer service systems does not impede consumers’ ability to make complaints or seek redress.
answerText: Everyone should be able to benefit from the digital world – helping families save money, get a better job, and access services like the NHS more easily. But we know some people face real barriers. That’s why government published the Digital Inclusion Acti...
heading: Consumers: Protection