questionText: To ask the Secretary of State for Work and Pensions, what the average time is for the Child Maintenance Service to resolve complaints escalated beyond initial review.
answerText: The Department does not hold centrally collated information on the average time taken for the Child Maintenance Service (CMS) to resolve complaints escalated beyond initial review.CMS follows the Department’s complaints service standard, aiming to resolve...
heading: Child Maintenance Service: Complaints