questionText: To ask the Secretary of State for Health and Social Care, whether he has had recent discussions with the Local Government and Social Care Ombudsman on the proportion of cases referred to the Ombudsman from the independent care sector.
answerText: The Health and Social Care Act 2008 (Regulations 2014) requires that anyone who has seen or experienced poor-quality care must have a route available to complain to the organisation that provided or paid for the care.To meet this requirement, adult social...
heading: Local Government and Social Care Ombudsman