questionText: To ask the Chancellor of the Exchequer, what assessment she has made of the adequacy of the Financial Ombudsman Service’s decision to introduce a £250 charge for claims management companies to refer cases.
answerText: The Government recognises that many professional representatives, including claims management companies, provide a valuable service to consumers by supporting them to make financial services redress claims. However, there are examples of poor behaviour fr...
heading: Financial Ombudsman Service: Fees and Charges