questionText: To ask the Secretary of State for Work and Pensions, with reference to the Gingerbread report entitled Fix the CMS, published on 25 November 2024, what assessment her Department has made of the potential merits of enabling Child Maintenance Service users to correspond with caseworkers via the digital platform.
answerText: The Child Maintenance Service (CMS) is committed to delivering the best possible digital service for our customers. The CMS Service Modernisation Programme has delivered improvements to the customer experience, enabling parents to access their case on-lin...
heading: Child Maintenance Service