questionText: To ask the Chancellor of the Exchequer, whether consumers that purchase pre-paid funeral services from a Local Authority are able to (i) access the Financial Services Compensation Scheme and (ii) make a complaint to the Financial Ombudsman Service.
answerText: The Government legislated in 2021 to bring pre-paid funeral plan providers and intermediaries within the regulatory remit of the Financial Conduct Authority (FCA). This made it illegal for firms to sell pre-paid funeral plans without authorisation from th...
heading: Funerals: Pre-payment