questionText: To ask the Secretary of State for Health and Social Care, what assessment he has made of the adequacy of Care Quality Commission processes to record, retrieve and act upon safety intelligence submitted by members of the public about NHS trust services previously rated as requires improvement.
answerText: The Care Quality Commission (CQC) has established systems and processes to receive, record, assess, and act on safety intelligence about providers submitted by members of the public, employees of registered providers, people using services and their famil...
heading: NHS: Standards