questionText: To ask the Secretary of State for Defence, with reference his Department's press release entitled Homes fit for heroes: Raft of new measures to improve military family housing, published on 18 April 2025, what steps he is taking to implement a robust complaints system for service housing.
answerText: A new, simpler complaints process is currently being devised. This will shorten the process to two stages in line with industry best practice, so that Service personnel and families have quicker resolution. Final details of this will be set out in the Def...
heading: Armed Forces: Housing