questionText: To ask the Secretary of State for Energy Security and Net Zero, whether he has made an assessment of the potential impact of energy suppliers holding large aggregate customer credit balances on household finances.
answerText: The level of customer credit balances held by energy suppliers is a matter for Ofgem, as the independent regulator. Energy suppliers use credit balances as a way to smooth customer direct debit payments over a year, accounting for seasonal variations in u...
heading: Energy: Billing