questionText: To ask the Secretary of State for Work and Pensions, how many calls to her Department on (a) universal credit and (b) Jobcentre Plus were translated by language code in each of the last 10 years; and what the cost to her Department was for each type of ca
answerText: The tables attachment shows the volume of calls translated by language code since 2021 together with the associated costs. Please note, this information is not available for the last 10 years and also the data is not available by (a) universal credit or (...
heading: Jobcentres and Universal Credit: Telephone Services