questionText: To ask the Secretary of State for Work and Pensions, if she will publish the terms of reference for her Department’s quality assurance framework; and what steps she is taking to ensure that framework is adhered to when responding to correspondence from ho
answerText: The Department for Work and Pensions follows the Cabinet Office Guide to Handling Correspondence. This guidance is published on Gov.uk and sets out how all departments should respond to correspondence from hon members. Drafters receive ongoing training, a...
heading: Department for Work and Pensions: Correspondence