questionText: To ask the Secretary of State for Housing, Communities and Local Government, what the longest recorded time is for a complaint currently being handled by the Housing Ombudsman.
answerText: The average waiting time for cases handled by the Housing Ombudsman in each of the last five financial years is:Determined Cases Average Months to Determine2021/22 2,238 52022/23 2,371 62023/24 4,908 112024/25 6,115 72025/26 8,791 8 The current oldest cas...
heading: Housing Ombudsman: Standards