questionText: To ask the Secretary of State for Work and Pensions, what the Child Maintenance Service's service level agreement is for contacting clients; and how compliance with that agreement is measured.
answerText: The Child Maintenance Service (CMS) takes a flexible and tailored approach to customer contact, with standards aligned to the nature and complexity of different enquiry types. This ensures customers receive support appropriate to their circumstances and c...
heading: Child Maintenance Service