questionText: To ask the Secretary of State for Science, Innovation and Technology, whether her Department has plans to undertake a review of the consistency of decision-making of the communications ombudsman.
answerText: The Government has not undertaken any recent assessment of the Communications Ombudsman and has no plans to do so. It is Ofcom’s duty under the Communications Act 2003 to approve and review Alternative Dispute Resolution (ADR) schemes for UK communication...
heading: Communications Ombudsman: Standards