questionText: To ask the Secretary of State for Work and Pensions, what steps he is taking to support people migrating to Universal Credit who lack digital skills and are unable to complete online requirements, including accepting their claimant commitment.
answerText: The Department recognises that not all people moving to Universal Credit have the confidence or ability to use digital services independently. Universal Credit is designed to be “digital-first”, but not “digital‑-only”,‑ and a range of support is already ...
heading: Universal Credit: Digital Technology