questionText: To ask the Chancellor of the Exchequer, whether he has had discussions with the Financial Ombudsman Service on the threshold for exceptional circumstances when considering cases after the six month time limit.
answerText: The Financial Ombudsman Services (FOS) is an independent public body set up by Parliament to resolve complaints between financial services firms and their customers. The rules on how the FOS should handle complaints, including time limits, are determined ...
heading: Financial Ombudsman Service