questionText: To ask the Secretary of State for Work and Pensions, if he will take steps to ensure that a message is included prior to starting the benefits claim process (a) online, (b) in print and (c) by phone to make it clear that (i) free and (ii) independent support is available.
answerText: Free help and support in applying for Universal Credit is available from Citizens Advice and Citizens Advice Scotland. Free help and support for claiming other DWP benefits is widely available, including on GOV.UK, from the Department itself, and from org...
heading: Social Security Benefits: Advisory Services