questionText: To ask the Secretary of State for Science, Innovation and Technology, what assessment she has made of the potential impact of GOV.UK AI assistant pilot developed with Anthropic on (a) user satisfaction, (b) call centre volumes, and (c) accuracy of information provided to citizens.
answerText: The pilot of the GOV.UK AI assistant is currently being undertaken by GDS and will be concluding soon. We will then evaluate the concept to inform future development of the concept.At this stage, the pilot is about learning and understanding the potential...
heading: Government Departments: Artificial Intelligence