questionText: To ask the Chancellor of the Exchequer, what estimate her Department has made of the potential impact of the proposed reforms to the Financial Ombudsman Service on complaint resolution times.
answerText: On Monday 16 March, the government published a response to its consultation on reforming the Financial Ombudsman Service (FOS), confirming that the government will legislate to stop the FOS acting as a quasi-regulator and provide greater coherence with th...
heading: Financial Ombudsman Service: Dispute Resolution