questionText: To ask the Secretary of State for Work and Pensions, what steps he is currently taking to improve the training of staff and quality of service for users of the child maintenance service.
answerText: The Child Maintenance Service (CMS) is committed to improving customer experience and are taking significant steps to enhance service quality for customers. All CMS caseworkers receive extensive technical and soft skills training to ensure they are fully ...
heading: Child Maintenance Service: Standards