questionText: To ask the Secretary of State for Work and Pensions, how many complaints the Pensions Ombudsman Early Resolution Team escalated to the Pensions Ombudsman in (a) 2020, (b) 2021 and (c) 2022; and how much funding his Department provided the Pensions Ombudsman in those years.
answerText: The Pensions Ombudsman (TPO) is reviewing its Key Performance Indicators (KPI’s) and data as part of its business planning for 2024/25. TPO does not hold data in a format that could produce a validated response as the information requested does not form p...
heading: Pensions Ombudsman: Complaints