questionText: To ask the Chancellor of the Exchequer, what steps her Department is taking to help mitigate the potential impact of moving the Valuation Office Agency into HMRC on the timely processing of cases.
answerText: The VOA is meeting the majority of its performance targets. In the areas where it isn’t, it has robust service recovery plans in place. These include moving staff to where there is the greatest customer demand and upskilling its workforce in a wider range...
heading: Valuation Office Agency