questionText: To ask the Minister for the Cabinet Office, what performance metrics are specified in the contract with Capita to administer the civil service pensions scheme; and whether any service credits or penalties have been applied because of service failures.
answerText: The Cabinet Office awarded the contract to administer the Civil Service Pension Scheme to Capita in November 2023 under the previous government. The issues and delays facing a number of civil servants and pension scheme members in receiving their pension ...
heading: Civil Servants: Workplace Pensions