questionText: To ask the Secretary of State for Education, what steps her Department is taking to support schools in managing reputational issues from (a) repeated and (b) unsubstantiated complaints in Surrey Heath constituency.
answerText: The department is working closely with the Improving Education Together group to improve the complaints system. We are exploring how to reset the relationship between schools and parents through encouraging informal resolution, reducing duplication, and c...
heading: Schools: Complaints