questionText: To ask the Secretary of State for Health and Social Care, what evaluation has been undertaken of the use of artificial intelligence and enhanced NHS App tools in supporting patients with complex needs; how progress is being monitored towards the commitment that 95% of people with complex needs will have a personalised care plan by 2027; and what the current estimate is of progress towards meeting that target.
answerText: NHS England is in the early stages of exploring how the use of artificial intelligence (AI) can improve patient access to services through the NHS App, including patients with complex needs. We are currently piloting AI triage in the NHS App in one area a...
heading: NHS: Software