questionText: To ask the Minister for the Cabinet Office, what assurance mechanisms will be introduced as part of the transition from MyCSP to Capita to ensure that delays experienced under the current contract are not repeated.
answerText: The Cabinet Office has enforced strict commercial governance and, unlike the legacy arrangement, the new contract incorporates sharp, automatic financial penalties for failure to meet Key Performance Indicators. This will ensure that the supplier is held ...
heading: Civil Servants: Workplace Pensions