questionText: To ask the Secretary of State for Business and Trade, what recent discussions he has had with Ofcom on the adequacy of internal investigations into (a) parcels and (b) replacement parcels that are determined missing by (i) Evri and (ii) other delivery companies.
answerText: I met senior officials from Ofcom on 17 December and again on 11 March.I am clear delivery companies must do more to meet the rightful expectations of customers.Ofcom has written to delivery operators to remind them of their obligations and is gathering e...
heading: Delivery Services: Lost Property