questionText: To ask the Secretary of State for Environment, Food and Rural Affairs, what assessment he has made of the adequacy of consumer protections for billpayers of water services where the agreed environmental standards have not been met.
answerText: This Government is strengthening consumer protections by bringing forward secondary legislation to introduce new and increased compensation - double the previous amounts or more - which will be compulsory for water companies to pay customers for poor serv...
heading: Water Charges: Environment Protection