To ask the Secretary of State for Work and Pensions, what steps she is taking to ensure adequate resources to support the surge in applications for pension credit.
Prior to the Winter Fuel announcement, Retirement Services Directorate (RSD) had 352 Full Time Equivalent (FTE) staff deployed on Pension Credit claims. Since the announcement, a deployment plan has been agreed to deploy an additional 537 FTE into RSD to ...
Pension Credit: Take-up