questionText: To ask the Secretary of State for Work and Pensions, how frequently deaf awareness training is provided to (a) decision-makers, (b) people in customer-facing roles and (c) other staff in her Department.
answerText: Public Sector Equality Duty (PSED) is mandatory learning completed by all staff as part of their induction into the department and can then be revisited at any time. Within the learning there is a scenario-based activity around deaf awareness. In addition...
heading: Department for Work and Pensions: Hearing Impairment