questionText: To ask the Chancellor of the Exchequer, whether it is her policy to retain the fair and reasonable remit of the Financial Ombudsman Service, in the context of fraud complaints.
answerText: The Financial Ombudsman Service (FOS) plays an important role in providing consumers with a cost-free and quick route to resolve disputes with financial services firms. My recent review of the FOS concluded that the framework in which it operates has resu...
heading: Financial Ombudsman Service