questionText: To ask the Secretary of State for Energy Security and Net Zero, how energy supplies are complying with condition 21B of the Electricity Supply Standard Licence Conditions.
answerText: It is the role of the independent regulator Ofgem to ensure compliance with Standard Licence Conditions, including condition 21B. I meet regularly with Ofgem to discuss consumer protection issues. To ensure Ofgem’s continuing effectiveness, in December th...
heading: Electricity: Billing