questionText: To ask the Secretary of State for Energy Security and Net Zero, if he will publish the training materials for case handlers of the Energy Ombudsman.
answerText: Ofgem is required to review the Energy Ombudsman every two years. As part of these reviews, the Energy Ombudsman provided training materials to Ofgem, who judged that staff at the Ombudsman were sufficiently well-trained. The decision about whether to pub...
heading: Energy Ombudsman: Training