To ask the Minister for the Cabinet Office, what the respective responsibilities of MyCSP and Capita are for administrative failures in the civil service pension scheme; and what steps he is taking to hold them to account.
The Cabinet Office awarded the contract to administer the Civil Service Pension Scheme to Capita in November 2023 under the previous government. The issues and delays facing a number of civil servants and pension scheme members in accessing their pensions...
Capita and MyCSP