questionText: To ask the Secretary of State for Work and Pensions, whether child maintenance caseworkers receive training on identifying when standard procedures may cause undue harm or upset for the paying and receiving parent and their children.
answerText: During the Child Maintenance caseworker learning journey, there are several points where the material places emphasis on the importance of recognising the impact our processes have on our customers. These are highlighted in the Building a Confident and Ca...
heading: Child Maintenance Service: Training