To ask the Secretary of State for Work and Pensions, what communication channels are in place for deaf individuals to contact his department about Personal Independence Payments.
People who are deaf or hearing impaired can use two ‘real-time’ communication channels to contact DWP to enquire about PIP. They can use Video Relay Service, a third-party text and talk solution. Alternatively, they can use Relay UK, a text relay service ...
Personal Independence Payment: Hearing Impaired