To ask the Secretary of State for Work and Pensions, what steps her Department is taking to (a) improve response times and (b) ensure mandatory reconsiderations are adequately assessed.
Whilst we aim to make the right decision as early as possible in the claim journey, Mandatory Reconsideration (MR) is a key element of the Department’s decision-making process. MR offers customers an opportunity to challenge decisions and provide any addi...
Social Security Benefits: Appeals