questionText: To ask the Secretary of State for Energy Security and Net Zero, what steps her Department are taking to support consumers who have accumulated energy debt as a result of using pre-payment meters.
answerText: Ofgem rules require energy suppliers to provide extra support where appropriate, including an obligation to make emergency and friendly-hours credit available to all pre-payment meter customers. When assessing how a customer will repay any credit offered,...
heading: Energy: Meters