To ask the Chancellor of the Exchequer, what steps he is taking with HMRC to help ensure taxpayers receive (a) prompt and (b) accurate responses to queries.
HMRC strives to answer all queries promptly and accurately. HMRC is also encouraging more customers to use its online services which are accessible 24/7 and regularly score satisfaction scores of over 80%. The details requested by the Hon. Member are publ...
Revenue and Customs: Correspondence