questionText: To ask the Secretary of State for Science, Innovation and Technology, what role the Digital Centre of Government will play in (a) mandating and (b) monitoring digital service standards across (i) departments and (ii) public bodies.
answerText: The Service Standard provides the principles of building a good service. It’s made up of 14 points covering three specific areas: meeting user needs, providing a good service and using the right technology. The Service Standard is mandated for all GOV.UK ...
heading: Public Sector: Digital Technology