To ask the Secretary of State for Work and Pensions, how many calls were received by the universal credit helpline in each month of the last two years.
The tables below show the volume of calls received (Calls Offered to Agent Queue) by Universal Credit each month. Month YearCalls Offered to Agent QueueJan-20221,403,295Feb-20221,567,168Mar-20221,633,545 Month YearCalls Offered to Agent QueueApr-20221,499...
Universal Credit: Telephone Services