questionText: To ask the Minister for the Cabinet Office, how many and what proportion of calls to MyCSP went unanswered in each of the last six months.
answerText: The scheme administrator, MyCSP, received on average 30,090 calls into their enquiry centre between December 2024 - May 2025 as shown in the table below. 24% of all calls received were unanswered by MyCSP. CallsDec-24Jan-25Feb-25Mar-25Apr-25May-25AverageC...
heading: MyCSP: Standards