To ask the Secretary of State for Work and Pensions, what cross-departmental work is being undertaken to help ensure disabled people are not disadvantaged where one Government department requires telephone contact as the primary or sole method of progress
It is the responsibility of each government department to ensure that their communications meet the needs of the general population as appropriate. The Public Sector Equality Duty is a general duty at Section 149 of the Equality Act 2010. It requires publ...
Government Departments: Telephone Services