questionText: To ask the Chancellor of the Exchequer, what assessment she has made of trends in the level of case backlog at the Valuation Office Agency; and what steps she is taking to reduce this.
answerText: The Valuation Office Agency (VOA) is working as quickly as possible to clear cases, and moving staff to where there is the greatest customer demand. The VOA is focusing on the oldest cases first, and where customers are facing financial hardship. The VOA ...
heading: Valuation Office Agency: Standards