questionText: To ask the Secretary of State for Health and Social Care, what steps his Department is taking to ensure that patients who cannot use the internet retain (a) telephone or (b) in-person routes to (i) book GP appointments and (ii) access triage services.
answerText: People unable to access the NHS App or online services, or visit their general practice (GP) in person, can ask for a feature called proxy access available through the NHS App. This function allows a trusted relative or carer to act on the patient’s behal...
heading: General Practitioners