questionText: To ask the Secretary of State for Work and Pensions, to confirm what the average answering time is on the Pension Service Helpline.
answerText: The table below shows data from the Pension Service lines, Pension Credit and State Pension. The metrics include Average Speed to Answer as requested for the last complete calendar month. DateProduct LineAverage Speed to Answer (hh:mm:ss)Aug-23Pension Cre...
heading: Pensions: Telephone Services