questionText: To ask the Secretary of State for Work and Pensions, what steps her Department is taking to (a) improve response times and (b) ensure mandatory reconsiderations are adequately assessed.
answerText: Whilst we aim to make the right decision as early as possible in the claim journey, Mandatory Reconsideration (MR) is a key element of the Department’s decision-making process. MR offers customers an opportunity to challenge decisions and provide any addi...
heading: Social Security Benefits: Appeals