questionText: To ask the Secretary of State for Work and Pensions, if he will take steps to require his frontline officials to (a) assess the potential (i) loneliness and (ii) social isolation when interacting with people who may be vulnerable to those challenges and (
answerText: All new and existing staff who work with customers are trained to consider a person's circumstances and to tailor support according to their individual needs. Staff complete training that covers a wide range of claimant circumstances, including how to rec...
heading: Loneliness