questionText: To ask the Secretary of State for Science, Innovation and Technology, whether she has had recent discussions with Ofcom on (a) charges and (b) penalties for mobile users changing provider.
answerText: Government engages with Ofcom, the independent regulator for communication services, regularly on relevant consumer issues. Under Ofcom’s General Conditions, providers must not impose undue barriers to switching. Consumers can also switch mobile networks ...
heading: Mobile Phones: Fees and Charges