questionText: To ask the Secretary of State for Work and Pensions, what is His Department's standard response time for resolving official complaints submitted to Access to Work.
answerText: Complaints received about Access to Work are handled in line with the overall Departmental complaints process published on Gov.uk. We aim to contact customers within 15 working days to clear the complaint or agree how to investigate it if it will take lon...
heading: Access to Work Programme: Complaints