questionText: To ask the Secretary of State for Housing, Communities and Local Government, whether his Department has made an assessment of the potential merits of introducing an independent appeal or review mechanism for complainants who are dissatisfied with decision
answerText: The Local Government and Social Care Ombudsman's decisions on complaints are typically final, and can only be challenged through the courts on points of law. The government has no plans to change this.
heading: Local Government and Social Care Ombudsman