questionText: To ask the Secretary of State for Science, Innovation and Technology, what recent assessment she has made of the potential impact of complex broadband and mobile contract negotiations on (a) older customers and (b) people with vulnerabilities.
answerText: The department has not recently made any such assessment, however, we remain committed to supporting vulnerable and older consumers. We regularly engage consumer groups, such as Citizens Advice, who have conducted relevant research.Ofcom has introduced se...
heading: Broadband and Mobile Phones: Contracts