questionText: To ask the Secretary of State for Business and Trade, what recent discussions she has had with Royal Mail on (a) delayed and (b) missed postal deliveries.
answerText: The delivery of post is the responsibility of Royal Mail as the designated universal service provider. It is for Ofcom, as the independent regulator of postal services, to set and monitor Royal Mail’s service standards. The regulator fined the business £5...
heading: Postal Services: Standards