questionText: To ask the Secretary of State for Energy Security and Net Zero, what assessment her Department has made of the trends in the number of complaints (a) accepted and (b) resolved by the Energy Ombudsman since 2010.
answerText: The Energy Ombudsman (‘EO’) is an independent body providing a free service for energy consumers unable to settle a dispute with their supplier. Although the Department has close links to the EO, we do not regulate it. Ofgem is responsible for appointing ...
heading: Energy Ombudsman