questionText: To ask the Secretary of State for Work and Pensions, how many complaints about his Department were submitted to the Parliamentary and Health Service Ombudsman in 2023; and how many and what proportion of those complaints were upheld.
answerText: Although the DWP holds some information relating to complaints received within the Department, which are submitted to the Parliamentary Health Service Ombudsman (PHSO), the PHSO holds all the information being sought in this question. The information can ...
heading: Parliamentary and Health Service Ombudsman: Complaints