questionText: To ask the Secretary of State for Work and Pensions, what recent assessment he has made of the adequacy of waiting times to speak to the Disability Service Centre.
answerText: Telephony is our customers’ primary channel to contact us. We continually assess the number of calls we are receiving and the associated waiting times, deploying resources accordingly to support service levels wherever this is possible.However, due to rec...
heading: Social Security Benefits: Disability