questionText: To ask the Secretary of State for Work and Pensions, if he will provide new learning and development materials for Jobcentre work coaches to help ensure that claimant commitments for lead carers reflect individual circumstances.
answerText: DWP new entrant work coaches complete a comprehensive mandatory learning journey enabling them to treat each customer as an individual regardless of their circumstances.The learning journey includes specific modules on claimant commitments and carers whic...
heading: Jobcentres: Training