questionText: To ask the Chancellor of the Exchequer, whether he has made an assessment of the efficiency of the Respect at Work programme in HMRC.
answerText: HMRC published an independent review about what it’s like to work at HMRC, Respect at Work Review in 2019. The review made a series of recommendations that HMRC implemented including significant changes to departmental policy, processes and practice. The ...
heading: Revenue and Customs: Personnel Management