questionText: To ask the Secretary of State for Business and Trade, what steps she is taking to help ensure that parcel delivery companies (a) adopt and (b) adhere to her Department's Statement of principles for parcel deliveries, published in July 2014.
answerText: While the principles in this guidance still stand, through the Consumer Protection Partnership, we have undertaken further work to ensure retailers provide information about delivery options upfront in the purchasing process to ensure consumers can make i...
heading: Delivery Services: Standards