questionText: To ask the Secretary of State for Transport, if he will take steps to ensure any potential closure of ticket offices does not increase travel costs for people travelling outside TfL boundaries.
answerText: Together with the rail industry, we want to improve and modernise the experience for passengers by moving staff out from behind the ticket office screens to provide more help and advice in customer focused roles. The proposals should allow staff to move a...
heading: Railways: Ticket Offices