questionText: To ask the Secretary of State for Housing, Communities and Local Government, what information her Department holds on the average time taken by the Property Ombudsman to reach a decision on complaints.
answerText: While the Property Ombudsman (TPO) is independent of Government, we are committed to ensuring that the agent redress schemes work well for consumers. My department receives regular data from TPO and meets with them regularly to discuss policy and performa...
heading: Property Ombudsman: Standards