questionText: To ask the Secretary of State for Housing, Communities and Local Government, if she will hold discussions with the Property Ombudsman on potential measures to enable the Ombudsman to respond more quickly to complaints.
answerText: While the Property Ombudsman (TPO) is independent of Government, we are committed to ensuring that the agent redress schemes work well for consumers. My department receives regular data from TPO and meets with them regularly to discuss policy and performa...
heading: Property Ombudsman: Standards