questionText: To ask the Chancellor of the Exchequer, what assessment she has made of the adequacy of HMRC's processing of refund requests for taxpayers.
answerText: HMRC aims to process all refunds and repayments within a reasonable timeframe. The processing of these is recorded as part of HMRC’s post turnaround measure. HMRC’s service standard for post turnaround is 80% of customer correspondence cleared within 15 w...
heading: Taxation: Rebates