division_name: Legal Services Bill [HL]
motion: <p pid="b.1286.1/1" pwmotiontext="moved">moved Amendment No. 355:</p>
  
  <p class="indent" pid="b.1286.1/2" pwmotiontext="moved">Clause 130, page 67, line 16, leave out from "opinion" to end of line 19 and insert "that person acted so unreasonably in relation to the complaint that it is appropriate in all the circumstances of the case to make such an award;"</p>
  
  <p pid="b.1286.1/3" pwmotiontext="moved">On Question, amendment agreed to.</p>
  
  <p pid="b.1286.2/1" pwmotiontext="moved">moved Amendment No. 356:</p>
  
  <p class="indent" pid="b.1286.2/2" pwmotiontext="moved">Clause 130, page 67, line 47, after "(3)(h)" insert ", (ha)"</p>
  
  <p pid="b.1286.2/3" pwmotiontext="moved">On Question, amendment agreed to.</p>
  
  <p pid="b.1286.2/4" pwmotiontext="moved">Clause 131 [<I>Delegation of an ombudsman's functions</I>]:</p>
  
  <p pid="b.1286.3/1" pwmotiontext="moved">moved Amendments Nos. 357 to 360:</p>
  
  <p class="indent" pid="b.1286.3/2" pwmotiontext="moved">Clause 131, page 68, line 15, leave out "(but not determination)"</p>
  
  <p class="indent" pid="b.1286.3/3" pwmotiontext="moved">Clause 131, page 68, line 17, leave out from "Part" to end of line 18</p>
  
  <p class="indent" pid="b.1286.3/4" pwmotiontext="moved">Clause 131, page 68, leave out line 19 and insert&#8212;</p>
  
  <p class="indent" pid="b.1286.3/5" pwmotiontext="moved">"(2) Nothing in subsection (1) applies to the following functions&#8212;</p>
  
  <p pid="b.1286.3/6" pwmotiontext="moved">( ) the function of determining a complaint;( ) the function of deciding that a complaint should be dismissed by virtue of rules under section 130(3)(a));"</p>
  
  <p class="indent" pid="b.1286.3/7" pwmotiontext="moved">Clause 131, page 68, line 21, leave out "and"</p>
  
  <p pid="b.1286.3/8" pwmotiontext="moved">On Question, amendments agreed to.</p>
  
  <p pid="b.1286.3/9" pwmotiontext="moved">Clause 133 [<I>Charges payable by respondents</I>]:</p>
  
  <p pid="b.1286.4/1" pwmotiontext="moved">moved Amendments Nos. 361 to 364:</p>
  
  <p class="indent" pid="b.1286.4/2" pwmotiontext="moved">Clause 133, page 68, line 41, at end insert&#8212;</p>
  
  <p class="indent" pid="b.1286.4/3" pwmotiontext="moved">"(1A) The rules must provide for the OLC to reduce or waive a charge in circumstances where&#8212;</p>
  
  <p pid="b.1286.4/4" pwmotiontext="moved">(a) the complaint relates to activity undertaken otherwise than for reward, or(b) it appears to the OLC that the amount of a charge, unless reduced or waived, would be disproportionate having regard to the gravity or nature of the complaint, the value (if any) of the subject matter of the activity to which it relates, or the consideration payable for the services used by the complainant which consist of or include that activity, or(c) it appears to the OLC that the amount of a charge, unless reduced or waived, would cause the respondent undue hardship.</p>
  
  <p class="indent" pid="b.1286.4/5" pwmotiontext="moved">(1B) The rules must also provide for the refund of the whole or part of a charge where circumstances coming to the OLC's attention since the charge was paid are such that it appears to the OLC that the amount of the charge, unless wholly or partly refunded&#8212;</p>
  
  <p pid="b.1286.4/6" pwmotiontext="moved">(a) is disproportionate having regard to the gravity or nature of the complaint, the value (if any) of the subject matter of the activity to which it relates, or the consideration payable for the services used by the complainant which consist of or include that activity, or(b) causes the respondent undue hardship."</p>
  
  <p class="indent" pid="b.1286.4/7" pwmotiontext="moved">Clause 133, page 68, line 41, at end insert&#8212;</p>
  
  <p class="indent" pid="b.1286.4/8" pwmotiontext="moved">"( ) Scheme rules must provide that any charge in relation to a complaint shall not become payable by a respondent unless the complaint is determined or otherwise resolved substantially in favour of the complainant."</p>
  
  <p class="indent" pid="b.1286.4/9" pwmotiontext="moved">Clause 133, page 68, line 43, at end insert "(other than one to which rules pursuant to subsection (1A) apply)"</p>
  
  <p class="indent" pid="b.1286.4/10" pwmotiontext="moved">Clause 133, page 69, line 3, at end insert "(other than circumstances in which rules pursuant to subsection (1B) apply)"</p>
  
  <p pid="b.1286.4/11" pwmotiontext="moved">On Question, amendments agreed to.</p>
  
  <p pid="b.1286.4/12" pwmotiontext="moved">Clause 134 [<I>Determination of complaints</I>]:</p>
  
  <p pid="b.1286.4/13" pwmotiontext="moved">[<I>Amendments Nos. 365 and 366 not moved.</I>]</p>
  
  <p pid="b.1286.4/14" pwmotiontext="moved">Clause 136 [<I>Alteration of limit</I>]:</p>
  
  <p pid="b.1287.0/1" pwmotiontext="moved">moved Amendment No. 367:</p>
  
  <p class="indent" pid="b.1287.0/2" pwmotiontext="moved">Clause 136, page 70, line 23, leave out "Secretary of State" and insert "Lord Chancellor"</p>
  
  <p pid="b.1287.0/3" pwmotiontext="moved">On Question, amendment agreed to.</p>
  
  <p pid="b.1287.0/4" pwmotiontext="moved">[<I>Amendment No. 368 not moved.</I>]</p>
  
  <p pid="b.1287.1/1" pwmotiontext="moved">moved Amendments Nos. 369 to 375:</p>
  
  <p class="indent" pid="b.1287.1/2" pwmotiontext="moved">Clause 136, page 70, line 25, leave out "Secretary of State" and insert "Lord Chancellor"</p>
  
  <p class="indent" pid="b.1287.1/3" pwmotiontext="moved">Clause 136, page 70, line 29, leave out "Secretary of State" and insert "Lord Chancellor"</p>
  
  <p class="indent" pid="b.1287.1/4" pwmotiontext="moved">Clause 136, page 70, line 37, leave out "Secretary of State" and insert "Lord Chancellor"</p>
  
  <p class="indent" pid="b.1287.1/5" pwmotiontext="moved">Clause 136, page 70, line 38, leave out "Secretary of State" and insert "Lord Chancellor"</p>
  
  <p class="indent" pid="b.1287.1/6" pwmotiontext="moved">Clause 136, page 70, line 39, leave out "Secretary of State" and insert "Lord Chancellor"</p>
  
  <p class="indent" pid="b.1287.1/7" pwmotiontext="moved">Clause 136, page 70, line 40, leave out "Secretary of State" and insert "Lord Chancellor"</p>
  
  <p class="indent" pid="b.1287.1/8" pwmotiontext="moved">Clause 136, page 70, line 41, leave out "Secretary of State's" and insert "Lord Chancellor's"</p>
  
  <p pid="b.1287.1/9" pwmotiontext="moved">On Question, amendments agreed to.</p>
  
  <p pid="b.1287.1/10" pwmotiontext="moved">Clause 137 [<I>Acceptance or rejection of determination</I>]:</p>
  
  <p pid="b.1287.1/11" pwmotiontext="moved">[<I>Amendments Nos. 376 to 378 not moved.</I>]</p>
  
  <p pid="b.1287.1/12" pwmotiontext="moved">Clause 138 [<I>Enforcement by complainant of directions under section 134</I>]:</p>
  
  <p pid="b.1287.2/1" pwmotiontext="moved">moved Amendments Nos. 379 and 380:</p>
  
  <p class="indent" pid="b.1287.2/2" pwmotiontext="moved">Clause 138, page 72, line 13, after "complainant" insert "or an ombudsman"</p>
  
  <p class="indent" pid="b.1287.2/3" pwmotiontext="moved">Clause 138, page 72, line 16, after "complainant" insert "or an ombudsman"</p>
  
  <p pid="b.1287.2/4" pwmotiontext="moved">On Question, amendments agreed to.</p>
  
  <p pid="b.1287.2/5" pwmotiontext="moved">[<I>Amendment No. 381 not moved.</I>]</p>
  
  <p pid="b.1287.3/1" pwmotiontext="moved">moved Amendment No. 382:</p>
  
  <p class="indent" pid="b.1287.3/2" pwmotiontext="moved">Clause 138, page 72, line 20, at end insert&#8212;</p>
  
  <p class="indent" pid="b.1287.3/3" pwmotiontext="moved">"( ) An ombudsman may make an application under subsection (2) or (3) only in such circumstances as may be specified in scheme rules, and with the complainant's consent.</p>
  
  <p class="indent" pid="b.1287.3/4" pwmotiontext="moved">( ) If the court makes an order under subsection (2) on the application of an ombudsman, the ombudsman may in such circumstances as may be specified in scheme rules and with the complainant's consent recover the amount mentioned in that subsection on behalf of the complainant."</p>
  
  <p pid="b.1287.3/5" pwmotiontext="moved">On Question, amendment agreed to.</p>
  
  <p pid="b.1288.0/1" pwmotiontext="moved">moved Amendment No. 383:</p>
  
  <p class="indent" pid="b.1288.0/2" pwmotiontext="moved">After Clause 139, insert the following new Clause&#8212;</p>
  
  <p class="indent" pid="b.1288.0/3" pwmotiontext="moved">"Handling of complaints by approved regulator</p>
  
  <p class="indent" pid="b.1288.0/4" pwmotiontext="moved">(1) The Board may direct that complaints within the jurisdiction of the ombudsman scheme and of such description as are specified in the direction shall be determined by an approved regulator instead of an ombudsman.</p>
  
  <p class="indent" pid="b.1288.0/5" pwmotiontext="moved">(2) The Board may by further direction vary or withdraw a direction given under subsection (1).</p>
  
  <p class="indent" pid="b.1288.0/6" pwmotiontext="moved">(3) Before giving a direction under this section the Board must consult&#8212;</p>
  
  <p pid="b.1288.0/7" pwmotiontext="moved">(a) the OLC,(b) the approved regulator concerned, and(c) such other persons as the Board considers it reasonable to consult.</p>
  
  <p class="indent" pid="b.1288.0/8" pwmotiontext="moved">(4) If the Board gives a direction under this section, it must&#8212;</p>
  
  <p pid="b.1288.0/9" pwmotiontext="moved">(a) give a copy to the OLC, the Lord Chancellor, the approved regulator concerned, and any person consulted under subsection (3)(c), and(b) publish the direction in the way it thinks fit.</p>
  
  <p class="indent" pid="b.1288.0/10" pwmotiontext="moved">(5) A direction under this section may include&#8212;</p>
  
  <p pid="b.1288.0/11" pwmotiontext="moved">(a) transitional provision in relation to complaints already being dealt with under the ombudsman scheme or by an approved regulator, and(b) incidental, supplemental or consequential provision, including provision applying a provision of or made under this Part, with or without modifications, to the determination of a complaint by an approved regulator."</p>
  
  <p pid="b.1293.1/1" pwmotiontext="considered">On Question, Whether the said amendment (No. 383) shall be agreed to?</p>
  
  <p pid="b.1293.1/2" pwmotiontext="divided">Their Lordships divided: Contents, 185; Not-Contents, 135.</p>